- Text and code endpoints (chat, completions) are rate-based — RPM, TPM, and a per-model RPM.
- Media endpoints (image, video, audio, realtime) are concurrency-based — only actively running jobs count against your limit. Queued jobs do not consume a slot.
Tier ladder
Your tier is determined bylifetime_purchased — the total Stripe-purchased face value of credits across your account’s history. Signup bonuses, referral credits, and promotional grants don’t count.
Tier is recomputed after every successful purchase. There is no waiting period — top up $5 and your Tier 1 limits apply immediately.
Image limits
Video limits
Tier 0 blocks video generation entirely. Deposit any amount ($5+) to unlock it.
Tier 4 combined media pool
Tier 4 image and video share a combined pool of 38 concurrent jobs with a queue depth cap of 114. So one Tier 4 account can run all 38 slots as image, all 38 as video, or any mix in between. Lower tiers keep separate per-modality caps.Audio limits — per-capability sub-pools
Each audio capability has its own concurrency pool, isolated per tenant. Saturating transcription (speech-to-text) does not block text-to-speech or audio understanding, and vice versa. Each capability runs on independently-sized infrastructure, so one heavy workload can’t starve another.
Which models use which sub-pool
Per-tier concurrent slots
Each row is a per-user, per-capability cap. The Total audio column is the aggregate (max across sub-pools) returned by/v1/auth/limits.
If a capability’s pool is full, requests return
429 with a Retry-After header — wait for an in-flight job to finish or upgrade your tier for a larger cap. Speech caps are the tightest and grow with tier; the transcribe alias (default STT) carries the highest transcription throughput, with transcribe-quality reserved for conversational or code-switching audio that needs the extra accuracy.
Realtime audio limits
See Realtime Audio for the full lifecycle.
Queue + backpressure
Image and video endpoints have an in-process FIFO queue ahead of the concurrency gate. The queue depth cap is 3× the concurrent cap per modality (e.g. Tier 2 image: 20 concurrent + 60 queue = 80 in-flight per user). Audio and realtime do not queue — at-capacity requests return429 immediately.
When you exceed limits:
- Active capacity full but queue has room → request queues. The HTTP connection stays open until your request is picked up; no client action needed.
- Queue full too →
429witherror.code: queue_fullandRetry-After: <seconds>based on the typical job duration for that modality. - Audio or realtime concurrency full →
429witherror.code: concurrent_limit_exceededandRetry-After: <seconds>based on the active sub-pool’s expected drain time. - Text RPM / TPM exceeded →
429witherror.code: rate_limit_exceededandRetry-After: <seconds>until the rolling window slides.
429 response shape
Retry-After is also set as an HTTP header (in seconds, integer). Clients should prefer the header for parsing; the body field is a convenience for environments where headers are awkward.
Error codes
Response headers
On 200 responses for rate-limited endpoints (text path):X-Kyma-RateLimit-Tier— your current tier number (0–4)X-Kyma-RateLimit-RPM-Remaining— requests remaining in the current minute window
Retry-After— integer seconds. Always present.X-Kyma-RateLimit-Code— same value aserror.codefor easy machine parsing.
How limits are computed
Your tier is the maximum of:- Deposit ladder:
lifetime_purchased(Stripe purchases only) crossed against the minimum-deposit thresholds in the tier table. - Manual override: a
tier_overrideflag set per-account by Kyma ops for partners and heavy users.
Need higher limits?
Two paths: 1. Natural tier upgrade. Deposit more credits to cross the next threshold. Tiers apply immediately — no application needed. 2. Heavy users on a tight ramp. If you’re shipping a product on Kyma and expect to scale beyond Tier 3 limits before you’d naturally cross the $1000 deposit threshold, emailhello@kymaapi.com with:
- Product name and URL
- Expected monthly usage (rough is fine)
- Primary capabilities (audio / text / image / video mix)
watch-cli, echoly, OpenClaw. Tier 4 limits without the $1000 deposit are available case-by-case. Internal SLA: 1 business day response.
Note: this is distinct from the future Kyma Partner Program (revshare for app creators who integrate Kyma) — that’s a separate offering with its own page when it launches.
See also
- Pricing — per-token, per-image, per-second rates by SKU
- Realtime Audio — full session lifecycle
- Audio Transcriptions — STT with fallback chain
- Error Handling — retry strategies and idempotency